Originally Posted by
RogerD408
If I had to guess, someone new handling the loading of rates... Picked an easy way out and not exposed to the fallout yet?
I expect so. I wonder how many have been hit with unexpected cancellation fees. I wonder if they've known to contest them. And I wonder how many, like me, have chosen not to book here because of the 30 day cancellation policy.
A week and three phone calls later and nothing has changed. I can't even book with my Chase certificate because even the points reservations have a 30 day cancellation policy. My stay is just over two weeks from now and I still can't book a room.