FlyerTalk Forums - View Single Post - JAL charged for the same ticket multiple times
Old May 16, 2018, 5:43 pm
  #14  
JALPak
Ambassador: Japan Airlines
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,395
Just got an email from JL regarding this. They even offered compensation, and I didn't even ask for it.

Funny that they are offering either Amazon gift cards or JMB miles. So no JAL Coupon this time? And it's a much more generous offer/mile to cash conversion rate compared to the IFE malfunction. Last time was either JPY3,000 JAL Coupon or 3,000 miles. This time it's 5,000 miles or $50 Amazon gift card. Not sure if my amount is higher than others because of them tripling charging me for transpacific business class. Others only have been double charged
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