Almost one of my home away from homes!
Over the past two years or so I have probably stayed at this property at least 20 times or so. The first two-three times I was there everything was by the book and everyone was curteous. After that, everyone knew my name including the folks they have retained for the parking garage below. I have been informed of local events in the area that I might enjoy if I had the time and have even sat down in the lobby and conversed with the staff many times.
The last few times I have received phone calls in advance of my stay just to let me know that everything is in order and my room will be ready for me anytime I wish to check in that day. I will usually get a phone call two days after I leave to make sure everything went ok with my visit. I also always seem to receive guest surveys after staying at this property. Never anywhere else!
The ATM machine seemed to have dissapeared last time I was there but the front desk was more than happy to cash in a check.
Personally if I do not have to stay in the city for a particular reason then I always end up staying here. ^