Originally Posted by
trooper
I can't help but think that everyone ends up paying for what is..(IMO!!!) ..an excessive level of compensation.... I only suggest it is excessive because I can't think offhand of ANY other situation in life where ANY compo is paid for a failure to meet stated timings- certainly not 600 Euro for 4 hours . Seeing a Doctor.... appointment times are a joke ...
Lets not even talk about OTHER forms of public transport......
Some doctors in the US give refunds if they make you wait too long.
In the UK train companies provide compensation / refunds if you are delayed - sometimes when it is not even their fault.
I think the idea behind EC261/2004 is solid, but the specifics leave a bit to be desired.
When the Icelandic volcano struck my family was stuck in Europe for an additional 8 days. Lufthansa put up quite a fight but paid in the end too. Its there so why not use it?
LH paid compo for that? I would have thought that a volcanic eruption would be the most extraordinary of circumstances.