Originally Posted by
RobOnLI
Just call UA and have them book it?! You'd need to call anyway because you're paying for a business class ticket using miles so you can waitlist the CLE-ORD segment for business and if "I" opens up you'll get moved up automatically (assuming you're next on the waitlist, of course). UA phone rep should be able to book this for 70K miles and waitlist you all in one call.
-RM
Thanks. My concern is that, from what I've read on FT, it seems that the agents use the same backend system as the website, and if you don't get an itinerary as an option online, agents don't see it either.
I'll call and see what happens.