Wrong booking class credited [Air Canada Y domestic/NA earnings cut]
I had several flights with Air Canada booked in V-class, that credited only as T-class. Those were no codeshares, and the ticket stock was Air Canada as well.
What is best practice in this situation?
I can't use the form for claiming missing miles, as some miles (a fraction) have been credited. The form refuses any further claim.
I have sent an email to M&B, but they responded with a long list of unrelated links. I have replied as instructed.