Originally Posted by
ajamieson
I have a similar issue. Was given assigned an Aer Club account number that is identical to my existing Avios account number. If I log into my Aer Club account, it tells me the username/password is incorrect and, if I reset, I get locked out of my Avios account even though the two have different details. Sometimes I get a message telling me to use the same login for both accounts; that doesn't work either.
What a mess!
i was in a horrible cycle of repeatedly locked out avios and Aerclub accounts. It turns out the problem was that I was using two different passwords for the avios and Aerclub accounts, thinking they were two different accounts, when actually they are the same. I would reset password for one account but by co to Jing to use the old password on the other account, I locked myself out of both. Then I would reset password and the cycle would start again.
The trick is is to reset your password on one account. Then DO NOT reset password on the other one. Instead use the new password you just set for the other account.