FlyerTalk Forums - View Single Post - Wow...I can’t believe that employee on employee on customer treatment
Old May 14, 2018, 9:04 pm
  #29  
fumje
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,470
Originally Posted by lincolnjkc
Exactly -- my fingers wouldn't let me type podium (both for the general misuse of the word [pet peeve: anywhere besides an airport you stand -behind- a lectern and -on- a podium] and the typical airline connotation for the central location where service happens pre-boarding.

The practice of "banking" flights has long mystified me, not just as far as RJs go. On one hand I'm sure it makes business sense (or it wouldn't be something that virtually every network carrier does) -- but on the other it seems extremely inefficient as far as labor goes -- if you figure that you need 'X' agents (and rampers, etc.) per flight/gate and an agent spends 'Y' minutes working a flight, it would seem that by spreading flights by 'Y' (plus a buffer) minutes would allow 'X' agents to work the same number of flights versus having 5 flights at the same time where you need 5*X agents (though I guess if your agents are hourly and you have a sufficiently deep pool of labor this may be moot) ... I digress, but the business side of commercial aviation fascinates me.
With you on the usage of lectern and podium, but I certainly don't look forward to any lecture from a GA. Usually that ends in an undesirable seat change or a bag checked.

Would love to see a comment from someone familiar with ops. I have done the same math and obviously wondered the same.
fumje is offline