FlyerTalk Forums - View Single Post - Wow...I can’t believe that employee on employee on customer treatment
Old May 14, 2018, 8:42 pm
  #28  
lincolnjkc
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,168
Originally Posted by fumje
Is a 'ticket lift position' where BPs are checked? Sorry, not familiar with that term.

In any case, yes, there is a special chaos that results from these RJ flights being scheduled within 5-10min. of each other. IAD might be one of the worst, but it happens systemwide. I always wondered how much they save by scheduling this way instead of with 20-25min. separation.
Exactly -- my fingers wouldn't let me type podium (both for the general misuse of the word [pet peeve: anywhere besides an airport you stand -behind- a lectern and -on- a podium] and the typical airline connotation for the central location where service happens pre-boarding.

The practice of "banking" flights has long mystified me, not just as far as RJs go. On one hand I'm sure it makes business sense (or it wouldn't be something that virtually every network carrier does) -- but on the other it seems extremely inefficient as far as labor goes -- if you figure that you need 'X' agents (and rampers, etc.) per flight/gate and an agent spends 'Y' minutes working a flight, it would seem that by spreading flights by 'Y' (plus a buffer) minutes would allow 'X' agents to work the same number of flights versus having 5 flights at the same time where you need 5*X agents (though I guess if your agents are hourly and you have a sufficiently deep pool of labor this may be moot) ... I digress, but the business side of commercial aviation fascinates me.
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