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Thread: Wow...I can’t believe that employee on employee on customer treatment
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Old May 14, 2018, 12:17 pm
  #24  
DENflyer3
 
Join Date: Jul 2008
Location: DEN
Programs: UA-GS; WN A-list;Hyatt - CC; Hertz - PC
Posts: 644
Aren't the GA's in A concourse at IAD all non-mainline staff? I stopped asking them for help years ago. Not that its an excuse but they typically have never known the intricacies of UAL business nor have a professional attitude.
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