FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
Lounges aren't going away across the board. C'mon people. Fake news time.
The easiest thing for a front desk person to lie about is to blame corporate for any changes that their customers might not like.
This specific hotel probably didn't like paying for Diamond benefits, lounge, etc. now that 95% of the US has Diamond from a credit card or a status match. So they shut down their lounge. Other hotels in the US may do the same, but it's not coming from Hilton corporate as a policy.