FlyerTalk Forums - View Single Post - How do Luxury Hotels Provide Personalized Service?
Old May 12, 2018, 10:18 pm
  #3  
chinmoylad
formerly known as deathscar
 
Join Date: Jul 2007
Location: Hong Kong
Programs: Virtuoso | Four Seasons Preferred Partner | Rosewood Elite | Hyatt Prive - and more
Posts: 2,096
Originally Posted by MSPeconomist
More recently, when I stayed for the first time in a luxury hotel that belongs to a chain in which I have top tier status, when I was escorted to my room, the person mentioned that the thermostat had been pre-set to my preferred temperature
Calling @bhrubin to thread!
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