Originally Posted by eethan

I spoke with two agents who both claimed to be able to directly access the partner desk. Yet they couldn't see HKG-LAX on one day where BA showed 3 J seats and HKG-LAX on another day where BA showed 2 J seats. (They can see PY availability on those flights.) Update: Tried a 3rd date where BA is showing 3 J seats, and still nothing. They appear not to be able to see any of the flights departing late-afternoon and evening.

Would it help to call back after a couple of days? Any suggestions?