FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences 2018
Old May 11, 2018, 2:31 am
  #86  
Chinatrvl
 
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
IC Berlin

IC Berlin

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Not really

Which room did you book and which upgrade did you receive?
Booked cheapest on very short notice (flight cancellation), persuaded the excellent fo staff for an east wing junior suite.

How are the rooms?
Large, awkwardy shaped suite (x93?) at the very end of the east wing. Never stayed in one like this before.
Feels a little cramped, but overall comfortable layout.
Lots of wear and tear
Old, tiny TV
No second service
Worn mattress

How is the exec. lounge?
The "enhancements" are terrible.
Happy hour with a decent cheese buffet only.
Hors d'oeuvres were not just few but also of low quality/ taste. Was denied a second order.
Room service order to club lounge possible - got a horrible Burger (22 €!) after 30 mins that I only ate because I was hungry and had to finish work

Very good breakfast at the lounge - they obviously haven't forgotten how to run a good lounge.
Staff is excellent.

What was good and what was bad?
-Good
Staff at lounge and front desk

-Bad
Rooms showing wear and tear
Club lounge concept is out of line for what I expect at an IC (see Warsaw and Asian ICs)

Value for € or Priority Club Points? Would you return?
No. I'm almost every week in Berlin and staying at other hotels now.

Last edited by Chinatrvl; May 11, 2018 at 2:47 am
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