Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,729
Question for Chris -- Holland America Cruise Rewards
I've used these rewards twice, and am thinking about trading in some points again. I'm wondering, though...
- Why don't you offer the ability to trade in points on ANY Holland America cruise, not just the few itineraries that are listed?
- Why not let guests trade in more points for upgraded cabins rather than limited the reward to a basic cabin which the guest then needs to pay to upgrade if they want?
- The website says that all Holland America cruise reward certificates must be used by June 30, 1995. Does that imply the relationship will be ending then?