Originally Posted by
mikesyr18
Show me "very good descriptions" about how there's a "motel" atmosphere and a regular hotel in another area of the property.
2 Queen Beds-Nonsmoking Room Description (emphasis mine)
"Make yourself at home in this Balinese-inspired two queen beds room, situated in the
grounds of our tropical resort along outdoor corridors. Sink into one of two Sweet DreamsŪ double beds or relax and watch movies on the 32-inch TV. Surf the web with WiFi."
Compared to:
2 Queen Beds-Main Tower-Nonsmoking Room Description (emphasis mine)
" Make yourself at home in this Balinese-inspired room,
situated in our 17-story Tower. Sink into one of two queen-sized Sweet DreamsŪ beds or relax and watch movies on the 42-inch TV. Surf the web with WiFi."
Maybe it's just me, but the terms "outdoor corridors" and "17-story Tower" pretty clearly define the difference.
If you don't feel that's an adequate description, I highly recommend contacting the hotel and providing feedback. I used to work in hotels in a variety of positions, including Reservations. If we had guests who felt as though our marketing text wasn't descriptive enough, I would have wanted to know.
Originally Posted by
mikesyr18
Overall, I have loyalty to Hilton and Hyatt - and the grounds were nice at this property so I would consider staying here again, but just in a room within the tower with a mini fridge... 30,000 points/night isn't bad for this property.
FYI: Standard tower rooms at this hotel do not come with a fridge. To get a fridge, I believe you need to book a room that has a wet bar. Those are only available in the rooms with outdoor corridors or in some of the multi-room suites in the tower.