Originally Posted by
writerguyfl
Sorry, but that's not the hotel's fault. The room descriptions are very good at this property. Those "motel" rooms are all labeled as being accessed via outdoor corridors. Additionally, rooms that include mini-fridges are clearly identified.
https://secure3.hilton.com/en_US/dt/...execution=e1s1
Show me "very good descriptions" about how there's a "motel" atmosphere and a regular hotel in another area of the property.
One who has not ever stayed at the property before (myself last year) would not assume the hotel has such a stupid layout of both a tower and motel like rooms together. They would assume they're staying in a tower like a normal hotel. A tiny little pop up window with one little sentence doesn't "clearly" explain the rooms are motel style, especially when one is booking with points and takes the first option, which allows you to bypass that screen completely.
Perhaps Hilton should explain how there's two different types of rooms (hotel and motel-like) on the hotel's main page as well.
Overall, I have loyalty to Hilton and Hyatt - and the grounds were nice at this property so I would consider staying here again, but just in a room within the tower with a mini fridge... 30,000 points/night isn't bad for this property.