Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PLAT,PP,J6,FB,EY,LH,SQ,HH Gld,Hyatt Disc,Marriott Plat,IHG Plat
Posts: 11,015
Thanks very much for this info, folks. I'd ignorantly only thought of ITA Matrix in terms of checking flight prices. Lesson learned.
tboon, I sympathize, but it sounds like my following up with Krisflyer would not get me any better outcome.