Originally Posted by
Psychiatrist
Well, I was expecting a reply after killing 2 cockroaches in F in April 2018.
The second one crawled across my table in front of the FP and ISM, who were apologizing for the first one (which I killed while I was cleaning the table before take off).
I didn't write an email / comment card but the ISM filed a report. She also gave me some service coupons.
Should I be expecting an email? CX obviously doesn't care and I have zero expectations...
That is horrible!!! Not to mention it happened in F. Another post suggests that there was bed bugs in the crew bunk in one of the A350s. This is utterly unacceptable. Cleanliness is VERY VERY important. Please, after upsetting passengers with appalling food quality, do not disappoint us with a dirty cabin!