FlyerTalk Forums - View Single Post - 2018 Premier Kits are Shipping - Have you received yours?
Old May 8, 2018, 9:26 am
  #631  
StuckinITH
 
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Originally Posted by delpiero223
It was a long way, but finally received my Gold card today in Germany

1) January 29th: Requested card via e-mail (in German)
2) February 5th: German support answered, the card has been ordered for me
3) April 5th: Requested the card again (in German) because it has not been delivered yet
4) April 9th: Support (German) answered, that Gold Cards are no longer issued
Not the answer I hoped for, so:
5) April 10th: E-Mail to the US service center asking for a Gold card
6) April 10th: US Support anwers, the card has been requested and should be delivered within 6 weeks
7) May 8th: Finally received the card

Looks like I just have to do the Platinum this year to avoid these issues.
Maybe you'll be jinxing the Platinums and next year they will not send a card to them.......
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