FlyerTalk Forums - View Single Post - Marriott's Customer Service : General Discussion Thread
Old May 8, 2018, 8:37 am
  #10  
Plumber
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
Originally Posted by Okijames
An interesting trick I learned from a friend who works for a supplier of call automation systems is to use expletives as if actually angry/frustrated with the system. Why? Many, but not all, systems are designed to recognize extreme customer dissatisfaction and prioritize accordingly.
Are you sure you dont get 'prioritized' to the bottom of the pile???
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