Originally Posted by
RogerD408
From what I have seen, many hotel systems use a rate code to tie a booking to a rate. By changing the description of the rate code would automatically populate out to all rezzies using that rate code. This is why it's important to keep your confirmation email and NOT depend upon the website to dispute any issues with the property since these changes occur without notice.
Also why they should have made all of the regular rates unavailable for the special event, rather than changing the terms of the regular rates. It's troubling wondering how long the problem has existed. Probably since whenever they started planning for the event. Possibly months.