Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,670
Are you under the impression that an Ambassador would have fixed the IT system for you on a first call? He/she would have called the same Manager you did and probably not followed up on it for several days.
I've had an Ambassador for 3 yrs. It's not the magic unicorn you might think it is.