Originally Posted by stimpy

I received a response now from the web form request.

Unfortunately due to system limitations, we are unable to re-send a duplicate receipt for the transaction you require, but can confirm the following:
For ticket number 125-XXXXXXXXX booked on XX April 2018 you paid a base fare of €2725.00 plus taxes, fees and charges of €469.43, making a total paid of €3194.43.
This ticket was subsequently revaled on XX April 2018 to ticket number 125-XXXXXXXXXX
This was due to an involuntary schedule change, therefore there was no additional cost for this revalidation.

Actually there was no involuntary schedule change, but rather I called back shortly after booking because they had one of the legs on the wrong date. I wonder if that is the reason that BA is unable to issue receipts? Also, I wasn't asking for a duplicate, but rather the original receipt. And I haven't even asked them for a receipt from a previous flight I took, but never received a receipt. So I wonder now if I book another flight with BA will I receive a receipt? I don't know what to expect. Plus of course this "receipt" does not list the ticket class which is what most corporate accounting and compliance departments want to see. And if this level of effort they give to Gold members, what kind of consideration to lesser members receive?