Originally Posted by
NYTA
The airlines have decided that their elite travelers get "priority" over the occasional leisure travelers and thus I have the right - given to me by the airline - to put my stuff there as I get on the plane first. This is a key factor for me in choosing to fly Star Alliance, vs. SkyTeam or OneWorld currently and that's exactly how the airline executives want it.
Absolutely correct. Nevertheless, a certain breed of casual traveller lives under the delusion that they are equally important as the frequent fliers. It comes as a severe shock to them when they discover they are far lower on the airline's priority list. It's the same as regular diners at fine restaurants getting nicer tables and season ticket holders having better seats at sporting events.
It's smart business. Understandably, the airlines are more interested in retaining the experienced flier who annually brings them 6 figures plus than the twice a year complainer who shops the airlines to find the lowest possible fare.