Originally Posted by
Marsh11
Thanks. Out of pure curiosity, is it that they can't or that they won't? And is there some sensible reason for it being that way?
They probably
can’t practically speaking. AA’s antique IT platform isn’t very amenable to changes, as we learned when they promised our eVIP / SWU would be displayed. It took many months, and as a sop to us they extended the SWU life from one year to the remainder of this status year abd the next.
Remember, in 2009 they had an LOU with H-P for an entirely new system, to be called
Jetstram, cancelled in bankruptcy.
American Airlines, the world’s second-biggest carrier, said Hewlett-Packard will design a computerized system for reservations, pricing and ticketing that may become the industry standard.