Old May 6, 18, 12:34 pm
  #12  
coolfish1103
 
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,767
Service recovery is usually non-existent when there are IRROPS or similar things for all the Chinese Airlines. You might get your way in better if you speak Mandarin (or get someone who speaks Mandarin and talk to them with force) and also holds a Platinum status with China Eastern, though. Sometimes it's better when the ground handling is another airline.
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