Originally Posted by
cowism
Name of the hotel: MGallery Royal Beach Seminyak
- What is your Le Club status? Platinum
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes and No
- Which room did you book and which upgrade did you receive? Booked Grand Deluxe, received One Bedroom Villa with Jacuzzi.
- How are the rooms? It is an old Sofitel. Nice Baliness feel to it but it is showing it's age. You can say it is classic, I will call it old.
- What was good and what was bad?
Good: Good value for money for it's location - near to many cafes or a 2 USD taxi ride to most places for food. Very nicely manicured gardens with 2 pools. Near the beach. Great service. - friendly villa manager and concierge. Proactive upgrade and welcome drink voucher. Very reasonable breakfast - not best quality but fantastic spread.
Bad: Tired rooms and facilities. Phones were not cleaned and some parts of the room were dusty. Insufficient loungers at the pool.
- Did you get club lounge access? How was the lounge? No Lounge. No Free mini bar too sadly. Free breakfast which was awesome.
- What about welcome drinks, welcome amenities or any other special perks? 2 glass bottles of water with a bowl of salak (meh). 2 welcome drinks enjoyed at beachfront cafe - good for any drinks incld wines and spirits,
- Value for $ or Vouchers? Would you return? Yes value for money but may not return.
property burnt some points as a thank you for sharing your feedback. Although not substantial, the gesture was very appreciated. Gd stuff