Originally Posted by Jennifer16
Thank you very much for the replies! (I just downloaded the manual)
Two questions, though:
1. If, for some reason, the card does not work in the UK, can I just buy one there? If so, generally where are they purchased?
2. The Top-up card has an expiration date of 13/07 (no other numbers). Normally, I would think that would be a month and a year, but there is no 13th month! Surely, the card can't expire on the 13th of July, can it? Something is amiss.
1) yes, absolutely EVERYWHERE. From grocery stores to anything else...
2) yes, July 13th. Topup cards usually have an expiration date of 3-6 months.
Call them on 011 44 7953 966 150 and ask if they have a different number that you can use abroad to topup the card. Is it activated yet, and do you have it's cellphone number yet? If so they might be able to manually apply the topup code to the account.