FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2018: Success, failure & discussion thread
Old May 5, 2018, 6:20 pm
  #581  
HHQX888
 
Join Date: Jan 2014
Posts: 573
@ lexdevil : you still don't understand, your ' specific scenario ' not exist.
In the past (not far) we don't need any booking to make BRG claim, they change it and now you need any booking number (correct dates) at hotel at which you want make BRG claim - to have booking number you must :
- make nonrefundable booking and if claim is rejected you can have problems with canceling this booking (it is possible to canclel it, but not always)
- make refundable booking for example for President suite at hotel, if claim is approved your Presidental Suite will be transformed to this kind room which you compare in claim and will be refundable.

Why you want think so complicated with ' specific scenario ', if BRG team simply give you answer 'Rejected - I don't see this hotel on OTA page ))'
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