Hello,

Hoping for some insight on FlyDubai credits and business class upgrades. I previously had a roundtrip DXB-ZNZ, but no longer needed the return. So, I figured that I would cancel the return, and put the voucher credit towards a business class upgrade on the outbound. When I cancelled the return, I called FlyDubai reservations as I noticed I was being charged more than the change fee. He explained that I was seeing the additional charges because I was also being charged a difference in fare. Fine.

Before I had cancelled, I noticed the business class upgrade fee was AED 1140. After I cancelled my return, the upgrade fee on the outbound jumped up to AED 2200! I had assumed they had standard segment upgrade fees. Is there any way that I can use my credit towards an upgrade, perhaps at check in? Thanks.