Originally Posted by
sfo789
Back when I had a non-UA *G card, I was warned about this maybe 1 in every 3 UC visits, nonstop, for 18 months. Perhaps this is true, but I'd chalk it up to 'things disgruntled/busy lounge agents say'.
It could also be something management wants to do for cost-shifting and keeps harping on club agents to mention but then get negative feedback on so never implement.