Originally Posted by
stimpy
Well I would say technically there are options. The BA staff I've spoken to and tweeted are able to see my receipt on their screen. They could cut and paste it into a tweet DM, email, Skype, whatsapp, online PDF, etc. That seems to be allowed at other airlines. Skyteam for instance, at least KL, AF and DL, are very responsive on social media and appear to have discretion in these matters. But it appears that BA staff are not allowed to work in this manner.
That explanation sounds very plausible. Hopefully IT can fix it, or sometime over the next month I will get a response from my ba.com/receipt entry. Meanwhile I am floating thousands in unreimbursed travel expenses.
Its unlikely they are able to view it.
Through the reservation system the receipt isnt displayed its as i described very functional and says send email receipt.
They would however be able to see the ticket and the booking so can tell you how much you paid etc.
The only way BA could possibly view it would be through an ‘agent version’ of MMB which allows someone to go into MMB and use the view/print e ticket receipt option you would have but the ‘agent version’ would enable them to do it without having to enter the card again. If this isnt working for you in MMB it would very very likely be the same in this system.