Originally Posted by
QRC3288
The grass is always greener
.
Those seats, while not well received, were at least innovative. Somebody was trying. Hard product wise, CX does a pretty good job IMO. And when they screw up they make amends quickly. They deserve criticism in many other areas but this area I think they're particularly strong.
I loved those seats as
I never need to recline
and am fairly tall
but everyone else hated it
am never sure though- everyone seems to always hate everything CX does so it is hard to say what is legitimate.
CX is the only airline that response this quickly to the market ( hard product)
but CX could fill its planes with first class suites and charge economy prices and I think people here would still claim CX is terrible....