Originally Posted by
DrSE
I think we Germans might just have a very different idea of what a contract is. Our law system might be different from the British or US one. So don’t just make it more easy than it is. You are not depending on the good will of an airline.
Rather than telling us about what "we Germans" think of contract law, why not identify the contract you had in the first place?
Perhaps it is true that you agreed to a different contract than the standard form contract published by BA. If so, of course that contract will apply and we are all fools for having relied on the website version. On the other hand, if you agreed to a contract which states that class of service and seat assignments are not guaranteed (in so many words) and German contract law would provide for the opposite, so be it.
While it is not usually a good idea to rely on a practice as lawful just because it has always been that way, I would be somewhat wary of having BA's local offices stormed by the police based on the fact that people are downgraded every day on flights to and from Germany and somehow the police are not storming the relevant carrier's office.
Do let us know how this ends.