What's a "Personal Key?" [Login.gov]
I applied online a few weeks ago to renew my Global Entry, and I was in the US at the time. Today I got an email with a notice of change of status, but to sign onto the website, they want to send a code to my US phone, which is not able to receive texts in Europe where I am.
They will allow me to click on a link to sign in using a "personal key" but when I get to that page I am expected to enter this personal key, but I don't know what it is, and there are no instructions anywhere to be found. They do warn that you only get one shot at it.
Does anybody know anything about this?
Many thanks.