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Thread: VA flight went mechanical, DL rebooked me on JQ, Mileage not Eligible for Skymiles?
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Old May 2, 2018 | 7:54 am
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Heffeh41
10 Years on Site
 
Join Date: Feb 2013
Location: YOW/HBA
Programs: Qantas Silver, MileagePlus Silver
Posts: 419
VA flight went mechanical, DL rebooked me on JQ, Mileage not Eligible for Skymiles?
Hi everyone, as the title says, let me explain a bit further.

I was booked on DL7276, DL6793, DL2332 & DL4272 (HBA-MEL-LAX-YOW) with the first two flights on VA metal .

My first flight departing "Hobart International" on VA went mechanical and would be delayed by several hours. Delta re-booked me on the next available flight to MEL, which was on JQ. The rest of my trip went well.

I checked the mileage posted for this trip and the HBA-MEL segment wasn't posted, so I submitted a claim on the DL website and provided my original boarding passes etc. I got a message back saying the segment was ineligible.

Question.... Why would it be ineligible, I asked for credit based on the original itinerary? Should I try and submit the claim again?
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