Originally Posted by
lynnanton
Easy Sentri took my money! They did not complete my application for Global Entry. They would not respond to my multiple emails or phone calls. I had to pay again and reapply directly with the federal government. You do not need to pay a third party to complete this application for you. Go directly to the US.gov web site and complete it yourself. It's cheaper and more efficient. Easy Sentri is a SCAM!!!!!
send them an email, saying that you have contacted the card company (AMEX or VISA) to report lack of fulfillment in the online application process and to reverse any charges. I had my (PIL) charges refunded in about 48 hours after that.