FlyerTalk Forums - View Single Post - Problems Logging in on Web Site...anyone else?
Old May 1, 2018 | 2:11 pm
  #12  
Roger
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
Originally Posted by Ned1968
PIN rejected. Requested a new PIN by email. That's rejected.

A membership account that is inaccessible can't be good for business

IAG IT is not fit for purpose in 2018
Me too.

They sent me a new PIN. It didn't work.

They asked for extra information: my place of birth and my first surname/ Hey, IB - I only have one surname. I tried that, my mother's maiden name, my second first name. None of them worked. I only have one place of birth, so i entered that.

Now I'm locked out of the site. They want me to complete a form and POST it to them so thy can check my identity. I'm 6,000 miles from home without a printer. There's no way I can conveniently print their sodding form, and what's POST in 2018?

Good job all but 50 IB Avios are now with BA.
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