I love the Le Grand Intercontinental Hotel in Paris, France. My sister and I arrived around noon from the train station and we went directly to the club lounge which is still on the 5th floor. We were greeted by Gilles in the club lounge. He had our room ready and had the bags sent directly to our room, and gave us a glass of champagne.

As a Royal Ambassador we were given a very nice upgrade. Even thought the hotel has started a renovation, we never saw or heard any of it. We were told that the club lounge will eventually be moved to the first floor, no one seems to know when. When this happens, we will certainly miss the beautiful view of the Opera House. As usual the food and drink was excellent! Having recently stayed at a Intercontinental Hotel that does not have a club lounge, you cannot beat this feature of the Le Grand.

My friend and I stayed for a week at the Le Grand in the fall of 2017, yet I was very impressed that everyone remembered my name and greeted me warmly. Several people went way above any job requirements and made our stay in Paris so enjoyable. Gilles, who is great! I have to mention Mayuui who always had all of the answers for our questions and it was a pleasure to see her again. This trip we did meet several new members to the staff of the club lounge and we appreciated the attention to every need that we had. Dwayne, Dimitrije, Simao, and Fleur were always so attentive. They are are all an asset to the hotel. Everyone was extremely friendly and yet also found a way to be very professional, which is not always the case in many Intercontinental Hotels.

I do hope that the management of the Le Grand is as appreciative of these individuals as we are.

The location of the Le Grand is perfect for walking almost anywhere. It is close to the department stores which we loved as well as museums. Thank you Gilles and staff for the wonderful spring time in Paris.
I hope this time, I have posted in the correct place.