Just to play Devil's advocate, a fair question to ask is "Where is the line then?" This almost becomes one of philosophy but it's still a fair question. OP is 2 MQDs short. They choose to grant a waiver - then what about the person who is 3 MQDs short? Then the next one who is 4 MQDs short? Sure you could look at two drastic cases and see the difference - someone is 100 MQDs short. But given the amount of passengers DL has, I'm sure there are plenty of customers who were 2 MQDs short, plenty who were 3 MQDs short, plenty who were 4 MQDs short, etc. They grant a waiver to someone who is 48 MQDs short but not someone who is 50 MQDs short. The difference between the two is the same as OP and the current mark - 2 MQDs. So where is the line drawn?