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Thread: American Express Platinum Benefits for Supplementary Cardholder (Authorized User)
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Old Apr 30, 2018 | 3:25 am
  #35  
Diplomatico
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Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Hyatt Globalist, Marriott Lifetime Platinum,Mobile Passport Unobtanium
Posts: 6,235
Originally Posted by v1rok
Thanks!

When my wife got the primary card, there were links on her AmEx account to enroll to HH Gold, SPG Gold, etc.

When I login to my account, I see the same boxes with info, but no links. When I click on 'Learn More' I don't think I saw a link or a phone number to call.

Should I call AmEx Plat CS?
Are you a Platinum authorized user (i.e., you paid $175 to be an AU) or did you get one of the free Gold cards for AUs that are available with the Platinum card? If you paid the $175 then you should call AMEX; if you opted for the free Gold card as an AU then I don't think you are entitled to those benefits.
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