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Old Apr 29, 2018 | 9:33 pm
  #527  
cblaisd
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Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Had a one-night stay this week. Kept checking the online check in app for rooms, and a 10th floor runway-facing room opened up. Check into it via the app and got the Digital Key immediately.

Arrived around 4pm. No one in line at check-in desk. Went straight to my room. Digital Key worked fine, although slower than usual (which is already too slow - Hilton really needs to do something speed up the unlocking). Standard airport Hilton airport hotel room; a shade on the small side. Bathroom small. Great view of runways! Big desk and comfortable recliner. NO powerport options at the desk or bedside.

Staff very friendly and helpful. Heat didn't initially work in my room. Sent a text message to the front desk (a nice feature) and within a few minutes the maintenance engineer arrived and quickly fixed.

Bed comfortable, room immaculately clean. Noticed at 7pm or so that the there was a long line at the front desk. Got a couple of things at the gift shop for absolutely captive-audience usurious prices.

Breakfast was decent but nothing spectacular (have had better at Hilton Garden Inns). The upcharge for the hot items was $10.

All in all a decent choice, especially at an $80 MVP price.
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