Originally Posted by scented

Four Seasons major way to identify a guest is through email address. I can advise anyone to always use the same email when booking Four Seasons properties...Various people at FS confirmed it’s the email they use, except when you have an Elite Card, than they will give you a number.

Originally Posted by BESVISOR

Speaking as a FSPP Advisor, I second Scented's statement. Email is a key method in tracking guests for them.