Phantom availability of JAL award space on alaska has been a nightmare. The final payment screen shows "We're sorry, we aren't able to confirm space on these partner flights. Please try again and choose different flights, dates or cities." I've tried multiple dates.
This also ends up nuking Alaska's cache of data for 10-20 minutes, during which no one sees the award space any longer, including agents!
However, once it returned, I was able to book it by calling an agent, fortunately.
Side-note: They misspelled another passenger's name which I'm having to jump through hoops to try to fix now. damn it AK...