Originally Posted by
rdchen
Just booked an award reservation which includes one leg on HO. It has been over one hour and still showing "not ticketed". Is this normal? Btw, 24 hours risk free cancellation window doesn't start until it's ticketed right? TIA.
yeah, it’s normal. Some partners take longer than others to confirm. Juneyao and Shenzhen always take about 3 hours for me. If it doesn’t confirm you may want to call to make sure it wasn’t phantom availability.