This was a Caviar order in San Francisco. @
gaobest, don't worry nobody is getting fired.
We are frustrated that the cancellation notice came
1 hour after the order should have been delivered. And that the credit amount was paltry.
We have an entire office of employees and guests with blood sugars rapidly falling. Cancelling even at 11:59am would have been fine, we would've just scattered to lunch shops around SoMa/FiDi.
But canceling at 1pm meant we were all waiting for something that the restaurant/Caviar should have known much earlier would never come to fruition.