Originally Posted by
Marriott15
You would think they would have two boxes you can check on the room key holder that they have to check or sign! I guess people would probably duplicate those though!
There used to be a card to indicate your choice. I remember some posts complaining they were a waste of paper and shortly after the cards disappeared. No matter what you do, someone will take issue with it. Having a profile selection (like HH used to do) makes it clear to the property what you desire and no reason not to deliver (although they would mess up, like everywhere).