FlyerTalk Forums - View Single Post - [EXPIRED] Ritz Carlton Singapore Mistake Rate - Will Be Honored?
Old Apr 26, 2018, 8:32 am
  #29  
yosithezet
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Originally Posted by janetdoe
I have already given you an example of middle ground between, "Calling the night I booked it to inquire if it's a mistake" and "Showing up 10 weeks later without any confirmation whatsoever". You are creating a false dichotomy.

Let's start with the simplest middle ground for even the most nervous and inexperienced traveler: Is there any reason you had to call the day you booked, versus waiting 24 or 48 hours after the deal was removed from the website?
Then I guess that I fit into your sweet spot. The day before I needed to check in, I checked the Marriott website and there was no reservation. I tried to retrieve the reservation with the reservations number and it still showed nothing. I called Chase, the woman spent an hour looking into it and offered to book me at the prevailing rate, find another hotel or refund.
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