FlyerTalk Forums - View Single Post - [EXPIRED] Ritz Carlton Singapore Mistake Rate - Will Be Honored?
Old Apr 25, 2018, 8:47 am
  #24  
yosithezet
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
 
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Originally Posted by Deltahater
Phone call.

And while it wouldn't have mattered much in this particular deal, calling the airline or property or Hertz is a REALLY, REALLY bad idea.
I agree. So long as your reservation shows in the website of the airline, hotel or rental car company, no need to call. When there is no way to see your reservation, though your loyalty number was requested in the booking process, and now way to retrieve it with your name and the reservation number, it would be foolish not to check to make sure that there is some record of your booking. In this case, there simply was no booking with the property and the bookings were mapped to some hotel where nobody even spoke English in some country that isn't Singapore.
yosithezet is offline